Privacy Policy

Last Updated: 3/12/2024

 

Renlita Doors North America, LLC (“Renlita,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our website (the “Service”), and describes your rights and choices.

 

By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

 

INTERPRETATION AND DEFINITIONS

 

Interpretation

Words with initial capitalization have meanings defined below. Definitions apply whether the term appears in singular or plural.

 

Definitions

For purposes of this Privacy Policy:

 

Account means a unique account created for you to access the Service or parts of the Service.

 

Company means Renlita Doors North America, LLC, 2430 Albert Broadfoot St., Bonham, TX 75418.

 

Cookies are small files placed on your device to store certain information, including preferences and browsing activity.

 

Device means any device that can access the Service, such as a computer, smartphone, or tablet.

 

Personal Data means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an identified or identifiable individual.

 

Service means the website.

 

Service Provider means a third party that processes information on our behalf, including to provide the Service, support it, or analyze usage.

 

Usage Data means data collected automatically when using the Service, such as pages visited, time spent, device identifiers, and similar diagnostic data.

 

Website means Renlita Doors, accessible at https://www.renlitausa.com

 

You means the individual accessing or using the Service, or the company or legal entity on whose behalf that individual is accessing or using the Service.

 

Where required by law, Renlita acts as the Data Controller under the GDPR and as a Business under the CCPA with respect to California residents.

 

INFORMATION WE COLLECT

 

Personal Data You Provide

When you use the Service, we may ask you to provide certain information, including but not limited to your email address, first and last name, phone number, address (including city, state or province, and ZIP or postal code), and any information you submit through forms or inquiries.

 

Usage Data

Usage Data is collected automatically and may include your IP address, browser type and version, pages visited, time and date of visits, time spent on pages, referring or exit pages, device identifiers, and other diagnostic data.

 

If you access the Service using a mobile device, we may also collect information such as the mobile device type, unique device ID, operating system, mobile browser type, and similar diagnostic data.

 

COOKIES AND TRACKING TECHNOLOGIES

 

We use Cookies and similar technologies, including pixels and tags, to operate the Service and understand how it is used.

 

Cookies may be session cookies, which are deleted when you close your browser, or persistent cookies, which remain until deleted or expire.

 

We may use cookies for essential site functionality, remembering preferences, analytics and performance measurement, and advertising or targeting purposes.

 

You can usually control cookies through your browser settings. If you disable cookies, some parts of the Service may not function properly.

 

Some features may use local stored objects, sometimes called Flash Cookies. These are managed differently than standard browser cookies.

 

HOW WE USE INFORMATION

 

We may use Personal Data and Usage Data to provide, operate, and maintain the Service; respond to inquiries; communicate with you regarding updates, support, or service notices; provide information about products or services unless you opt out; improve the Service and user experience; monitor for security and fraud; measure and improve marketing and advertising performance; evaluate or complete business transactions; and comply with legal obligations.

 

HOW WE SHARE INFORMATION

 

We may share information with Service Providers who help operate or support the Service, with affiliates under common ownership or control, with business partners where appropriate, during business transactions such as mergers or asset sales, or with your consent.

 

RETENTION OF INFORMATION

 

We retain Personal Data only as long as reasonably necessary for the purposes described in this Privacy Policy, including legal compliance, dispute resolution, and enforcement of agreements. Usage Data is generally retained for a shorter period unless required for security, performance, or legal reasons.

 

INTERNATIONAL TRANSFERS

 

Your information may be processed in the United States or other locations where we or our Service Providers operate. Data protection laws may differ from those in your jurisdiction. By using the Service, you consent to these transfers.

 

DISCLOSURE OF PERSONAL DATA

 

We may disclose Personal Data to comply with legal obligations, protect rights and safety, investigate wrongdoing, or as part of business transactions. If Personal Data becomes subject to a different privacy policy, we will provide notice where required.

 

SECURITY

 

We use commercially reasonable safeguards to protect Personal Data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

THIRD PARTY SERVICES

 

We may use analytics and advertising providers to understand Service usage and deliver advertising.

 

Google Analytics helps us measure website traffic and usage. You can opt out using Google’s browser add-on. Google’s privacy policy is available at https://policies.google.com/privacy

 

We may use advertising and remarketing services such as Google Ads or Meta (Facebook). These services may use cookies or similar technologies to recognize your device and deliver relevant ads. You can manage advertising preferences through provider settings and industry opt-out tools.

 

EMAIL MARKETING

 

We may send emails related to updates, products, services, or promotions. You can unsubscribe at any time using the link in our emails or by contacting us. We may use email service providers such as Ascend by Wix. Wix’s privacy policy is available at https://www.wix.com/about/privacy

 

GDPR PRIVACY RIGHTS

 

If you are located in the European Economic Area or United Kingdom, you may have rights to access, correct, delete, restrict, or object to processing of your Personal Data, request data portability, or withdraw consent. You may exercise these rights by contacting us. You also have the right to lodge a complaint with a data protection authority.

 

CALIFORNIA PRIVACY RIGHTS

 

This section applies to California residents.

 

We may collect identifiers, customer records information, and internet or network activity depending on how you interact with the Service.

 

We collect information directly from you, automatically through cookies, and from service providers supporting analytics or advertising.

 

We may disclose personal information to service providers and partners for business purposes such as website hosting, analytics, advertising, and support.

 

Certain advertising and analytics activities may be considered a sale or sharing of personal information under California law. You have the right to opt out of such sale or sharing.

 

California residents may request access to, deletion of, or correction of their personal information and may opt out of sale or sharing. We will not discriminate against you for exercising these rights.

 

Requests may be made by email at sales@renlitadoors.com or by phone at 903-583-7500. We will verify your identity and respond within the time required by law.

 

DO NOT TRACK

 

Our Service does not respond to browser Do Not Track signals. You may control tracking through your browser or device settings.

 

CHILDREN’S PRIVACY

 

The Service is not directed to children under 13. We do not knowingly collect Personal Data from children under 13. If you believe a child has provided Personal Data, contact us and we will delete it.

 

LINKS TO OTHER WEBSITES

 

Our Service may link to third-party websites. We are not responsible for their privacy practices. Review their policies before providing information.

 

CHANGES TO THIS PRIVACY POLICY

 

We may update this Privacy Policy from time to time. Changes are effective when posted, and the “Last Updated” date will be revised.

 

CONTACT US

 

If you have questions about this Privacy Policy or your privacy rights, contact us at:

 

Email: sales@renlitadoors.com

Phone: 903-583-7500